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Questions about the FTX creditor distribution via BitGo? Read our FAQs.

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Entities: BitGo Europe GmbH

Last updated: October 7, 2025

Licenses for all of EU-countries:

  • Providing transfer services for crypto assets for customers (Art. 59 para. 1a in conjunction with Art. 3 para. 1 no. 16 j MiCA-R)

  • Qualified crypto custody business (Section 1 (1a) sentence 2 no. 6 KWG)

  • Custody and administration of crypto assets for customers (Art. 59 (1a) in conjunction with Art. 3 (1) no. 16 a MiCA-R)

  • Crypto trading services (Exchange of crypto-assets for a sum of money (Art. 3 para. 1 no. 16 c, no. 19 MiCA-R); Exchange of crypto-assets for other crypto-assets (Art. 3 para. 1 no. 16 d, no. 20 MiCA-R); Execution of orders for crypto-assets on behalf of clients (Art. 3 para. 1 no. 16 e, no. 21 MiCA-R);); Reception and transmission of orders for crypto-assets on behalf of clients (Art. 3 para. 1 no. 16 g, no. 23 MiCA-R)

Products and Services

BitGo Europe GmbH offers the following products and services: 

  • Custody wallets

  • Self-custody hot wallets

  • Staking

  • Purchase and sell digital assets and related services

  • NFT custody

Conflicts of Interest 

As a provider of a broad range of financial services, BitGo Europe GmbH may face actual and potential conflicts during the course of its activities. These may arise from any one or combination of the following:

  • BitGo Europe GmbH and customer relationships;

  • BitGo Europe GmbH and other third party service providers (including BitGo, Inc.) duties;

  • Employee interests which potentially compete with BitGo Europe GmbH products or services; and

  • Potentially competing interests between two or more customers.

BitGo Europe GmbH utilises various means to prevent and manage conflicts of interest, which include the following:

  1. Employee compliance policies and directives that require disclosure, monitoring and reporting of conflicts of interest that arise involving an employee, a service provider, BitGo Europe GmbH, and/or a customer;

  2. Clear governance rules relating to the handling and management of third-party relationships;

  3. Mandatory legal, risk and compliance reviews monitoring whether specific activities will give rise to conflicts of interest; and 

  4. Provision of internal guidance and training on the handling and disclosure of conflicts of interest.

BitGo Europe GmbH discloses conflict of interest in cases where it is not possible to avoid or resolve the conflict. Such disclosure is made in a clear and direct manner, using the appropriate medium. The disclosure must be able to be understood by the affected customer, particularly in respect of the risks of potential damage to the customer’s own interest.